Platform feature
Pharma social listening
Capture conversations across 800+ social, news, and blog sites.
Use social listening all year long to monitor discussions about your disease community, products, or competitors. Within3’s pharma social listening tools deliver fast, meaningful insights before, during, and after milestones like medical congresses, product launches, or clinical trials.
Why use social listening for healthcare?
Better understand your market
Understand a new dimension of conversations that happen around your therapeutic area, products, or competitors
Maximize resources
Gain access to another valuable data source without increasing your team’s workload
Increased agility
Respond quickly to fast-moving information that impacts your work
Data aggregation
Integrate multiple channels
Within3 pharma social listening tools pull from hundreds of public sources—Facebook, X, TikTok, Reddit, forums, blogs, and more—to create a unified view of unstructured, unscripted conversations. This provides a far richer perspective on stakeholder sentiment than surveys or field reports alone.
Easy-to-use dashboard
Identify and track trends
Our dashboard transforms vast volumes of social content into strategic signals. See what HCPs, KOLs, congress attendees, advocates, and patients are really talking about. We help you identify and track keywords, priority topics, and emerging trends tied directly to your brand or disease area.
Historical data
Measure success
Access a full year of historical data to see how perceptions shift across campaigns, geographies, and important moments like medical congresses, new therapy filings, or data releases. Use this data to inform strategy and adapt faster.
Custom configuration
Built for your projects
With customizable filters by disease, geography, keyword, or stakeholder type, you can dial into the exact topics that matter. Whether it’s oncology or rare disease, social listening for healthcare needs to be targeted—ours is.
Dedicated team
Experts to support you
Our pharma social listening team includes trained data analysts and social media strategists. They help you interpret trends, ask better questions, and align insights to commercial or scientific goals.
Real-world results
Unlock the power of Launch Intelligence™
Discover how scattered data becomes a real-time market view, delivering the speed and confidence your launch demands.
Book a demo session
FAQs
Does an IMP replace other solutions?
All of the features in Within3’s Insights Management Platform are designed to work together – but you can get lots of value however you choose to use it. You can use Within3’s IMP alongside solutions like databases or social listening tools or replace those solutions with the complete platform.
Is Within3 a CRM?
What if I already have solutions that do the same thing as Within3?
What training or education do I need/does my team need to use an insights management platform?
What is the cost for customer and technical support?
Expert client success and our data science teams are critical to the platform, so there’s no extra cost. Not hourly, not monthly, not at all.
