In The Journal of mHealth, Within3 CEO Lance Hill lays out four best practices for CROs looking to transform their engagement strategy via virtual means. Among the top recommendations: familiar and readily available video conferencing platforms may not be the right fit for every need, and internal change management is a must.
System and Organization Controls (SOC) reports enable companies to feel confident that service providers, or potential service providers, are operating in an ethical and compliant manner. No one likes to hear the word audit, but SOC reports establish credibility and trustworthiness for a service provider — a competitive advantage that’s worth both the time and monetary investment.
